Incident IQ
Product Details
- Website
- https://www.incidentiq.com
- Overview
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Incident IQ iiQ Assets is a K–12 inventory and device-lifecycle system integrated with Incident IQ’s help-desk platform. Districts use it to track devices, accessories, parts, assignments, locations, funding, warranties, repairs, fees, and replacement history from rollout through retirement.
Barcode and bulk workflows support rapid distribution, collection, verification, transfers, audits, loaners, and spare pools. Linking each ticket and repair to the asset record gives technology teams the service history and cost evidence needed for purchasing, budgeting, and refresh decisions.
- Features
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Inventory and assignments
- Tracks instructional technology and other supported assets by model, serial number, tag, user, school, room, status, and funding source.
- Supports student, staff, location, spare-pool, and storage assignments.
Deployment and collection- Uses barcode scans, bulk actions, rules, and templates for high-volume checkouts, returns, transfers, and verification.
- Helps teams organize rollouts and year-end recovery without separate spreadsheets.
Repairs and lifecycle- Connects tickets, parts, repair history, warranties, fees, damage, health, and replacement information to each asset.
- Supports loaners, collection, disposition, and capital planning.
Ecosystem connections- Integrates with supported SIS, MDM, identity, and other district systems to keep users and devices synchronized.
- Preserves the existing ClassLink, Clever SSO, Google Classroom, and OneRoster selections.
- Interoperabilty
- Support Options
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- Email •
- On-Site •
- Phone •
- Web
- Company News
Teaching and learning today is empowered by technology of all types—if it is properly supported. We built Incident IQ to be the leading technology support platform for K-12. We designed it to be easy for teachers, efficient for support teams, and to provide leaders with analytics to drive better support for students.
Teaching and learning today is empowered by technology of all types—if it is properly supported. We built Incident IQ to be the leading technology support platform for K-12. We designed it to be easy for teachers, efficient for support teams, and to provide leaders with analytics to drive better support for students.