ScreenSteps
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Product Details
- Website
- https://www.screensteps.com
- Overview
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ScreenSteps is a knowledge-management and employee enablement platform for documenting procedures, decision paths, and operational guidance. District departments can use it to create searchable how-to articles and step-by-step support resources that help staff complete unfamiliar or infrequent work consistently.
It supports workflow performance by explaining what to do, but it does not route transactions or manage projects. The better home is Knowledge Management, Documentation, or Training and Onboarding.
- Features
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Procedure documentation
- Creates structured guides, checklists, screenshots, and step-by-step articles for repeatable work.
- Content can be updated centrally as systems and policies change.
Find and follow guidance- Provides searchable knowledge and contextual decision support so staff can resolve questions while working.
- Usage and feedback can reveal documentation gaps.
Operational scope- Helps people execute procedures but does not itself approve forms, update systems of record, or manage project dependencies.
- Assign owners and review dates so instructions remain current.
- Support Options
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- Email •
- Phone •
- Web
- Company News
ScreenSteps is a cloud-based knowledgebase creation and development tool. It allows staff members to easily create step-by-step directions for things like accessing software, conducting assessments, filling out HR forms, etc. The screen grab and annotation tools are well developed and relatively easy to use. The files created can be grouped into different knowledgebases (e.g. one for parents, one for teachers, one for staff). It also includes powerful reports to show you frequently accessed pages and/or search words. A step up from ordinary Google docs hiding on individual employee's hard drives, ScreenSteps will help you automate and control your content management workflow.
ScreenSteps is a cloud-based knowledgebase creation and development tool. It allows staff members to easily create step-by-step directions for things like accessing software, conducting assessments, filling out HR forms, etc. The screen grab and annotation tools are well developed and relatively easy to use. The files created can be grouped into different knowledgebases (e.g. one for parents, one for teachers, one for staff). It also includes powerful reports to show you frequently accessed pages and/or search words. A step up from ordinary Google docs hiding on individual employee's hard drives, ScreenSteps will help you automate and control your content management workflow.
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