ScreenSteps

ScreenSteps is a cloud-based knowledgebase creation and development tool.  It allows staff members to easily create step-by-step directions for things like accessing software, conducting assessments, filling out HR forms, etc.  The screen grab and annotation tools are well developed and relatively easy to use.  The files created can be grouped into different knowledgebases  (e.g. one for parents, one for teachers, one for staff).  It also includes powerful reports to show you frequently accessed pages and/or search words.  A step up from ordinary Google docs hiding on individual employee's hard drives, ScreenSteps will help you automate and control your content management workflow.