2024 CAASPP Testing Reminders

Security Affidavits Signed

Users receive an email regarding the activation of their account but do not realize that they must log on to the Test Operations Management System (TOMS) and sign security affidavits prior to having access to the Initial ELPAC or summative assessments. If you have not signed forms for the 2023–24 test administration year or are unsure whether you have, please check by logging on to TOMS. If security affidavits have not been signed, they will be presented at logon and must be signed prior to accessing the Initial ELPAC or summative assessments. REMINDER! It takes over an hour from the time a teacher signs in to when they can actually assign a CAASPP or CAST summative test. Please do this the day before testing starts!

Password Does Not Work

Users often set a password when the account is first created. If you do not remember your password or are getting an error stating, “The username or password you entered is incorrect,” select the [Request one now] link in the “First Time User?” section. A link will be sent to your email address. Please follow the steps outlined in the email to reset your password.

No Email Was Received

Take the following steps if an email was not received:

Check your junk, spam, or promotion folders. The password reset email is often placed in one of these folders.

Check with your site coordinator or local educational agency (LEA) coordinator to confirm you have an active account and a role for your account. Users must have both to be able to access TOMS.

Have an IT team member confirm that ETS emails are allowlisted for your LEA (user emails come from This email address is being protected from spambots. You need JavaScript enabled to view it.).

Have your LEA coordinator reach out to the Success Agent connected to your LEA.

I Have Logged On to the Test Administrator Interface, and I Can Access Only Interim Assessments

If you can log on to the Test Administrator Interface you have, at the minimum, the IA Administrator Only user role. If you cannot access the necessary assessments, do the following:

Check to ensure that you have signed the test security affidavit(s) by logging on to TOMS. If you are required to sign any forms, you will be prompted upon logging on to TOMS. After signing the security form(s), it will take 45 to 60 minutes before summative assessment access will be available in the Test Administrator Interface.

Check with your site coordinator to ensure the proper roles have been assigned to your account.

Ask your LEA coordinator to contact the Success Agent for further assistance.

I Cannot Add Assessments to My Test Session

If you get an error stating that you cannot add assessments to a test session, you are most likely running a scheduled test session. You can tell it is a scheduled test session because it ends in a “T” (e.g., CA-ABC-123T). Scheduled test sessions do not allow additional assessments to be added once the first day of the scheduled session arrives. You would need to pause the test session and start a new session from scratch, adding all the necessary assessments.